Contact
Karussell Parts is run by Macguire Ferrell, a sole proprietor based in Redwood City, California. When you email, you reach the person who runs the store.
Email: support@karussellparts.com
Phone: +1 650-289-8492
Address: 1491 Hess Rd, Apt 313, Redwood City, CA 94061, United States
Support hours: Monday to Friday, 9am to 5pm Pacific. We reply to every message within 24 hours on business days. Email is the fastest way to reach us.
Checking fitment before you buy? Send your chassis code, for example G80 or F30, along with the part you are looking at, and we will confirm it fits before you order. For headlight parts, send your VIN or the part number off the headlight itself.
For an existing order, include your order number and we will pull it up.
How orders ship: parts are processed in 2 to 3 business days, then delivery takes 7 to 12 business days. Some items ship directly from our manufacturing partners overseas, which is why delivery takes about two weeks. Shipping is free within the United States.